The Most Commonly Asked Questions

Hippo7 supplements are science-backed, smarter formulas for your daily needs. We use high quality, vegan & non-gmo ingredients. Our products are manufactured in state-of-the-art facilities using cGMP (Good Manufacturing Practices). Additional testing is conducted by a qualified third-party lab which conducts analytical, microbiological & heavy metal testing.

Yes, absolutely!

We are based out of Los Angeles, Ca. 

Our products are made in facilities in the USA - with globally and U.S sourced ingredients.

If you don’t love your first order, simply let us know within 30 days of receipt for a full refund up to 1 bottle!

The FDA does not approve dietery supplements, but our products are manufactured in accordance to the FDA's Good Manufacturing Practices (GMP). 

Our premium ingredients are processed in state-of-the-art cGMP compliant and NSF certified manufacturing facilities. Additional testing is conducted by a qualified third-party lab which conducts analytical, microbiological & heavy metal testing.

Yes, we have a third-party lab conduct analytical, microbiological and heavy metal testing.

Vegan Complete is made for adults that are on a plant-based diet. It includes 7 essential vitamins, minerals & nutrients that are typically missing or harder to come by on a vegan or plant-based diet.

No. Vegan Complete is designed for anyone on a predominantly plant-based diet, including vegetarians or people slowly transitioning to a plant-based diet.

For optimal freshness, store in a cool, dry place out of direct sunlight such as a pantry or cabinet.

Please consult with your doctor or healthcare provider before use. In general, you should always consult with a healthcare professional before starting a nutritional supplement.

Only Vegan Complete is designed for people following a plant-based diet. Even though all our products are vegan, you do not have be vegan or following a plant-based diet to use our other products.

We typically ship products out within 1 business day.  Shipping time in the US is generally 2-5 business days.  You will receive an email with the tracking number once your product ships.

A flat rate of $4.99 in the United States and we offer free shipping on all orders over $50.

You will be sent an email with your tracking number. You can also track your order here.

Sorry, not at this time.  We hope to offer international shipping in the near future.

To access your account page, you have to first sign up for an account. Even if you have made a purchase or have an active subscription and are receiving e-mails, it does not mean you have signed up for an account necessarily. Sign up for an account and follow the instructions. If you are still having issues please e-mail our Customer Satisfaction Team at support@hippo7.com.

A subscription allows you to receive your supplements(s) at a consistent frequency (for example every 30, 60, 90 days) and also a major discount (up to 30%). This way, you never run out of your supplement(s) and don't have to worry about re-ordering! Once you have subscribed, you will be in complete control of your subscription. You can change your next order date, update your address, cancel your subscription, or skip a shipment simply by logging into your account.

No, we do offer a 1 time purchase option as well, but the subscription is more cost effective and super convenient. You’ll receive a new supply to ensure you never run out (depending on the cycle). You can skip upcoming orders easily and cancel at any time.

Simply sign up for an account and click Manage Subscription. Please note that when you subscribe you do not automatically get an account and still need to sign up first. You can always e-mail our Customer Satisfaction Team at support@hippo7.com as well and we would be happy to take care of it for you.

Yes! You can either cancel yourself through your account page or by sending us an email request (at least 24 hours prior to your next processing date).

Simply sign up for an account and log in and click Manage Subscription.