FAQ
WE'RE HERE TO HELP

The most commonly asked questions about our multivitamin:

GENERAL

Why Hippo7?

Hippo7 includes 7 essential vitamins, minerals & nutrients that are typically missing or harder to come by on a vegan or plant-based diet. Vegan Complete is Vegan, non-GMO with no artificial colorants or synthetic filllers added and manufactured using GMP (Good Manufacturing Practices) and warehoused at FDA registered facilities.

What is your refund policy?

Is Hippo7 FDA approved?

WHY CAN'T I LOG INTO MY ACCCOUNT?

Product

WHAT KIND OF TESTING IS DONE?

CAN IT BE TAKEN WITH PRESCRIPTION MEDICATION?

Shipping

What is your shipping time?

We typically ship products out within 1 business day.  Shipping time in the US is generally another 2-5 business days.  You will receive an email with tracking number once your product ships

Subscriptions

What does it mean to subscribe?

A subscription to Hippo7 allows you to receive Vegan Complete at a consistent frequency. This way, you never run out of Vegan Complete and don't have to worry about re-ordering! Additionally, when you subscribe you pay $25 a month instead of $39 for a one-time purchase. Once you have subscribed, you will be in complete control of your subscription. You can change your next order date at any time.  In addition, you can update your address, cancel your subscription, or skip a shipment at any time simply by logging into your account.

Do I Have to subscribe in order to purchase?

Didn’t see the question you’re looking for? Simply email us at support@hippo7.com and Customer Satisfaction Team member will get back to you shortly.